We usually dispatch within 24 working hours after receiving your order. Once shipped, delivery takes 3–7 business days. Metro cities may receive orders faster.

We accept returns within 7 days of delivery if the product is unused and in its original packaging. Please contact us at hello@byzas.com to raise a return request.

Refunds are processed within 5–7 business days after we receive the returned product. The amount will be credited to your original payment method.

Yes! All Byzas products are SLS & Paraben free, made with natural ingredients, and suitable for all skin types including sensitive skin. However, we always recommend doing a patch test before use.

Absolutely. Byzas products are 100% cruelty-free. We do not test on animals, and we are committed to ethical and sustainable practices in everything we do.